Terms & conditions

Price:

Items are priced in US$, EU€ or TH฿ . Select your prefered currency on the sidebar/shop page

 

Payment methods:

Direct bank transfert or secured by Paypal ( you can pay with your credit card if you don’t have a Paypal account )

 

Shipping:

Most orders ship within 2 business days after the payment received
unless otherwise stated in the product description.
All orders ship via Thaipost registered mail.
Tracking number is included in the shipping notification mail .

Delivery time depends on the destination.
Shipping to the U.S. usually takes 14-21 days.
Shipping to Europe can take a month if being held for custom duties.
Shipping to Australia may take 30 days or more.
It may take more time during holiday seasons.

 

VAT, import taxes and duties:

Buyers are responsible for the import duties, VAT and other charges that are NOT INCLUDED in the item price.
Please check with your country’s customs office for detail prior to purchasing.
If a package is unclaimed and returned, we will reship with an additional shipping fee
or issue a refund except for the original shipping fee.

IMPORTANT : since july 2021, all packages to Europe (E.U.) are now subjected to customs duties, so the receiver might get a letter and be asked for custom taxes.

Returns and exchanges:

In case of faulty or damaged goods, please contact us within 7 days of delivery with photos of them .

If you are not fully satisfied with the goods and wish to return or exchange, please contact us within 7 days of delivery.
The item must be unworn and be sent back in the original condition.
Refund will be issued after the item received and inspected.
The buyer is responsible for the cost of returning. The original shipping cost is not refundable.

 

Can I return a gift?

Items received as gifts may be exchanged for another item of equal or greater value. Please ensure that the item is returned in new and re-saleable condition within 7 business days from the delivery date of your order.

 

Additional information:

Please keep in mind that the actual colour of crystals
and other materials may look different in person depending on the monitor.