{"id":4289,"date":"2019-07-17T18:02:55","date_gmt":"2019-07-17T17:02:55","guid":{"rendered":"https:\/\/unalomesilverdesign.com\/?page_id=4289"},"modified":"2025-05-30T10:43:55","modified_gmt":"2025-05-30T03:43:55","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/unalomesilverdesign.com\/fr\/terms-conditions\/","title":{"rendered":"Termes & conditions"},"content":{"rendered":"

[vc_row css=\u00a0\u00bb.vc_custom_1748575332024{padding-top: 50px !important;}\u00a0\u00bb][vc_column width=\u00a0\u00bb1\/2″][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]<\/p>\r\n

Prix :<\/strong><\/span><\/h4>\r\n

<\/span><\/p>\r\n

Les prix sont en US$, EU\u20ac ou TH\u0e3f . Choisissez votre devise pr\u00e9f\u00e9r\u00e9e dans la barre lat\u00e9rale et sur la page boutique<\/span><\/p>\r\n

[\/vc_column_text][\/vc_column][vc_column width=\u00a0\u00bb1\/2″][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]<\/p>\r\n

M\u00e9thodes de paiement :<\/strong><\/span><\/h4>\r\n

<\/span><\/p>\r\n

Lors du r\u00e8glement, vous pouvez choisir entre transfert banquaire ou paiement par carte s\u00e9curis\u00e9 par Stripe Payments (avec une commission de 3%).<\/span><\/p>\r\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=\u00a0\u00bb1\/2″][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]<\/p>\r\n

Envoi :<\/strong><\/span><\/h4>\r\n\r\n

La plupart des commandes sont envoy\u00e9es sous 2-3 jours ouvrables apr\u00e8s r\u00e9ception du paiement sauf mention contraire dans la description du produit.<\/span><\/p>\r\n

Toutes les commandes sont envoy\u00e9es via Thaipost airmail avec suivi.<\/span>
Le num\u00e9ro de tracking est inclu dans le mail de notification\/confirmation d’envoi.<\/span><\/p>\r\n

<\/span><\/p>\r\n

Le temps de livraison d\u00e9pend de la destination.<\/span>
Pour l’Europe et l’Am\u00e9rique du nord, cela peut prendre entre 14 et 21 jours.<\/span>
La dur\u00e9e peut varier en p\u00e9riode de vacances.<\/span><\/p>\r\n

IMPORTANT : Depuis Juillet 2021, les colis entrant en Union Europ\u00e9enne (U.E) depuis l’\u00e9tranger sont assujettis \u00e0 la TVA et le destinataire peut recevoir une lettre lui demandant de s’acquitter de la taxe douani\u00e8re.<\/span><\/p>\r\n

[\/vc_column_text][\/vc_column][vc_column width=\u00a0\u00bb1\/2″][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]<\/p>\r\n

TVA, taxes d’import :<\/strong><\/span><\/h4>\r\n\r\n

Les acheteurs sont responsables pour les taxes d’import, TVA et autres charges qui ne sont PAS INCLUSES dans le prix du produit ou de l’envoi.<\/span>
Veuillez vous renseigner aupr\u00e8s des douanes de votre pays pour ces d\u00e9tails.<\/span><\/p>\r\n

Si un colis n’est pas r\u00e9clam\u00e9 et retourn\u00e9, nous pourrons le renvoyer avec un cout additionnel <\/span>ou effectuer un remboursement partiel, n’incluant pas le cout de l’envoi originel.<\/span><\/p>\r\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=\u00a0\u00bb1\/2″][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]<\/p>\r\n

Retours et <\/strong> \u00e9changes :<\/strong><\/span><\/h4>\r\n\r\n

En cas de produit abim\u00e9, veuillez nous contacter dans les 7 jours suivant la r\u00e9ception avec photos.<\/span><\/p>\r\n

<\/span><\/p>\r\n

Si vous n’ \u00eates pas totalement satisfaits avec votre bijou et souhaitez le retourner ou l’\u00e9changer, veuillez nous contacter dans les 7 jours suivant la r\u00e9ception.<\/span><\/p>\r\n

Le bijou ne doit pas avoir \u00e9t\u00e9 port\u00e9 et \u00eatre renvoy\u00e9 dans sa condition originelle.<\/span><\/p>\r\n

Le remboursement sera effectu\u00e9 apr\u00e8s r\u00e9ception et inspection du produit.<\/span>
L’acheteur est responsable des frais d’envoi retour. Les frais d’envoi d’origine ne sont pas remboursables.<\/span><\/p>\r\n

[\/vc_column_text][\/vc_column][vc_column width=\u00a0\u00bb1\/2″][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]<\/p>\r\n

Puis-je retourner un cadeau ?<\/span><\/h4>\r\n

<\/span><\/p>\r\n

Les bijoux re\u00e7us en tant que cadeau sont \u00e9changeables contre un autre bijou de valeur \u00e9gale ou sup\u00e9rieure. Veuillez vous assurer que le bijou est retourn\u00e9 dans de bonnes conditions sous 7 jours ouvrables suivant la date de r\u00e9ception de votre commande. L’acheteur est responsable des frais d’envoi retour. Les frais d’envoi d’origine ne sont pas remboursables.<\/span><\/p>\r\n

[\/vc_column_text][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]<\/p>\r\n

Information<\/strong> additionnelle<\/strong> :<\/strong><\/span><\/h4>\r\n\r\n

Veuillez prendre en compte que la couleur des cristaux et autres pierres et mat\u00e9riaux peuvent l\u00e9g\u00e8rement varier selon l’\u00e9cran et la personne.<\/span><\/p>\r\n

[\/vc_column_text][\/vc_column][\/vc_row]<\/p><\/div>","protected":false},"excerpt":{"rendered":"

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Choisissez votre devise pr\u00e9f\u00e9r\u00e9e dans la barre lat\u00e9rale et sur la page boutique [\/vc_column_text][\/vc_column][vc_column width=\u00a0\u00bb1\/2″][vc_column_text css=\u00a0\u00bb\u00a0\u00bb] M\u00e9thodes de paiement : Lors du r\u00e8glement, vous pouvez choisir entre transfert banquaire ou paiement par carte s\u00e9curis\u00e9 par Stripe Payments (avec […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"_vp_format_video_url":"","_vp_image_focal_point":[],"footnotes":""},"class_list":["post-4289","page","type-page","status-publish","hentry"],"yoast_head":"\nTermes & conditions<\/title>\n<meta name=\"description\" content=\"Page des Termes & conditions de notre site sur les prix, les 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